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Cookies Policy

Compliance with the duty of information collected in the regulations, this cookie policy aims to inform you clearly and precisely about the cookies used on the SURTECH SOLUTIONS website.

In some cases, we may use cookies and other tracking technologies described in this Cookie Policy to collect personal information or to collect information that becomes personal information if we combine it with other data.

What are cookies?

A cookie is a small file that websites send to the browser and is downloaded to your computer. Cookies allow the website to store and retrieve information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.

Purpose of using cookies 

We use our own and third-party cookies for various reasons. Some cookies are mandatory for technical reasons for our website and SURTECH SOLUTIONS Services to function, and we call them «basic» or «mandatory» cookies. Other cookies allow both us and the third parties we work with to track and understand the interests of visitors to our website. We refer to these as «performance» or «function» cookies. For example, we use cookies to tailor the content and information we can send you or show you and personalize the experience as you interact with our website, as well as to improve the function of the Service we offer. Finally, third parties set cookies through our website and Services for advertising and analysis purposes, among others.

Types of cookies 

There are many types of cookies, depending on their purpose and the time they remain stored in the user’s browser (some are only installed during the session and others can remain for years called persistent cookies). Based on these criteria, there are cookies that require the user’s consent to the website and others that do not (excepted cookies).

Excepted cookies include, among others, those that are essential for the user’s computer and the servers of https://convos.la/ to communicate with each other and allow the user to navigate the website more quickly, without collecting protected data about him, they cannot be rejected since this would affect the functioning of the website.

Depending on who manages the domain from which cookies are sent and data are processed, a distinction will be made between own cookies and cookies that belong to third parties. Finally, depending on the purpose for which the collected information is processed, cookies can be classified into the following categories:

  • Technical cookies : allow the user to navigate a website and use some of the services offered by it (such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the items that make up an order, carrying out the purchase process of an order, making the registration request or participation in an event, using security elements during navigation, storing content for video or sound broadcasting, or sharing content through social networks.)
  • Personalization cookies: they allow the user to access the website with certain characteristics, such as language.
  • Security cookies: serve to prevent or hinder attacks against the website.
  • Analytical cookies: they allow the person responsible or third parties to monitor the user’s behavior, as well as quantify the number of users, perform measurement and statistical analysis of the use made by users of the service offered. To do this, your navigation on the website is analyzed to improve the range of products or services offered by the website.
  • Advertising cookies: allow the management of advertising spaces based on specific criteria. For example, access frequency, edited content, etc. Advertising cookies allow through advertising management to store information on behavior through observation of habits, studying access and forming a profile of user preferences, to offer advertising related to the interests of their profile.
  • Behavioral cookies: those that, whether processed by SURTECH SOLUTIONS or by third parties, allow the most efficient management of the advertising spaces on the website, adapting the content of the advertisement to the content of the requested service or the use made by the user of the website. For this, SURTECH SOLUTIONS can analyze the user’s browsing habits on the Internet and show them advertising related to their browsing profile.
  • Geolocation cookies: used to find out the country where the user is located.

Acceptance of cookies on our platform 

Users will be informed prior to browsing the platform about the use, type, and purpose of cookies. That is why we have implemented an informative notice that is displayed once you access our platform, informing you in advance and expressly, complying with said legal requirement. It is important to note that in this notice you will find three options: the first, which you can use to accept the installation of cookies on your computer, the second, which will allow you to configure which cookies you accept to be installed and which cookies you reject, and the third option that will allow you to reject the installation of all cookies, except those necessary to continue browsing the web.

 Authorization for the use of cookies

In accordance with the cookie notice that appears on the website, the user may expressly consent to the use of cookies that require consent; however, the use of technical or necessary cookies does not require consent. Notwithstanding all of the above, the user can modify their browser settings to reject the use of cookies.

How to modify cookie settings 

You can restrict, block or delete cookies from SURTECH SOLUTIONS or any other website using your browser. In each browser the operation is different, you can find how to do it in the help menu of your browser where the procedure for its elimination is established. For more information:

  • Google Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en&sjid=6198860543777091794-EU

  • Safari:

https://support.apple.com/guide/safari/sfri11471/mac

  • Internet Explorer:

https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

 
Disabling cookies may cause the website to not function properly or you may not be able to access certain features of it.

About social media cookies 

Finally, we want to warn you that our platform does not manage third-party social networks or platforms such as Facebook, Instagram, LinkedIn, Twitter, Youtube, among others, where SURTECH SOLUTIONS has a presence, so it is not responsible for the cookies installed by these platforms. As a user of our online platform, you are obliged to consult the privacy and cookie policies of these networks to be aware of the type and purposes and decide to accept or reject them. 

  • Cookies used by Facebook:

https://www.facebook.com/help/cookies/

  • Cookies used by Instagram:

https://help.instagram.com/1896641480634370 

  • Cookies used by Twitter:

https://help.twitter.com/es/rules-and-policies/twitter-cookies

  • Cookies used by Youtube:

https://policies.google.com/technologies/cookies?hl=en

  • Cookies used by Linkedin:

https://www.linkedin.com/legal/cookie-policy?_l=es_ES

Cookies used on the website 

Different types of cookies with different purposes are used on the website, below are the cookies used:

Cookie name

Type

Purpose 

Expiration

   __ cfruid

From third parties

This cookie is part of the services provided by Cloudflare, including load balancing, delivery of web content, and connecting to the DNS server for web operators.

Session

 

__cf_bm _

From third parties

This cookie is used to distinguish between humans and bots. This is beneficial for the website to create valid reports on its usage.

4 hours

ip2location_redirection_first_visit

Own

Cookie that redirects to other pages based on user characteristics.

28 hours

wp_lang

Own

Cookie that stores the language preferences of the WordPress user.

Session

wordpress_test_cookie

Own

Test if the browser accepts cookies

Session

_ga _

From third parties

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gid _

From third parties

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

24 hours

_gat _

From third parties

Used to limit the speed of request – limiting data collection on high-traffic sites.

1 minute

AMP_TOKEN

From third parties

Includes a token that can be used to retrieve a client ID from the service. Other possible values indicate disallowances, ongoing requests, or errors obtained when retrieving an ID from the service.

1 year

_gac_

From third parties

Stores campaign information to provide Google Ads with a more reliable way to measure customer interactions with your company 90 days.

90 days

_GRECAPTCHA

From third parties

Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.

6 months

Neither this website nor its legal representatives are responsible for the content or the truthfulness of the privacy policies that may have the third parties mentioned in this cookie policy.

Modification of conditions

SURTECH SOLUTIONS expressly reserves the right to unilaterally modify, totally or partially, without prior notice, this Cookie Policy. The user acknowledges and accepts that it is their responsibility to review this, Cookie Policy.